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ahdeshpande

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Genesys 7.6 in integration with Alcatel A4400
« on: December 22, 2008, 07:33:13 AM »
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Has any one worked on Genesys 7.6 Intergation with Alcatel ACD A4400 / OXE?

I have couple of questions on the same...

Ashutosh
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Offline thiruplus

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Re: Genesys 7.6 in integration with Alcatel A4400
« Reply #1 on: December 22, 2008, 07:53:13 AM »
Would like to know Alcatel and Genesys integration with RSI (Routing Service Intelligence) or CSTA link.

Please list out the difference and advantage of RSI over CSTA Link

Thiru
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Offline Adam G.

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Re: Genesys 7.6 in integration with Alcatel A4400
« Reply #2 on: December 22, 2008, 08:10:15 AM »
We are publishing an article on RSI and Genesys in The Wire magazine.

Pavel
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ahdeshpande

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Re: Genesys 7.6 in integration with Alcatel A4400
« Reply #3 on: December 22, 2008, 08:17:08 AM »
Hi Pavel,

Thanks for sharing this information. I have already registered for Wire Magazine. I hope it is printing superbly.

Regards
Ashutosh
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Offline cavagnaro

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Re: Genesys 7.6 in integration with Alcatel A4400
« Reply #4 on: December 22, 2008, 03:44:36 PM »
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