Avaya AES Configuration

[joflores]

Hi everybody,

Does anyone knows what is needed to configure in the Avaya AES to work with Genesys T Server. Would be much help if you had screen shots on the AES configuration.

Regards

JOF

[bcyk]

What extactly is the AES version?


This document
https://avaya.com/master-usa/en-us/resource/assets/applicationnotes/envox_dlg.pdf is for AES 4.1 for envox CT-Connect which connects to DLG service/ASAI-link as Genesys T-server does; it guides you to configure in both Avaya CM and AES.

Your Avaya CM and/or AES may be different but steps and layouts should be very similar.

regards

[MarcRobinson]

Look for the document "76fr_dep-ts_avayag3.pdf" (or "75fr... or whatever version is right for you) and then refer to the section titled "Switch-Specific Configuration".
I realize it's been almost a month since you posted this, but maybe this will help someone else who's looking for this info.