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Doubt

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Standard Response Library In GAD
« on: May 05, 2009, 10:47:50 AM »
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Hi,
    How to link the standard response library to GAD?
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Doubt

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Re: Standard Response Library In GAD
« Reply #1 on: May 06, 2009, 12:16:10 PM »
Someone pls help me.....
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Offline René

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Re: Standard Response Library In GAD
« Reply #2 on: May 07, 2009, 03:59:51 PM »
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    • Hi,

    It's necessary to connect GAD with Universal Contact Server (UCS) to get access to Standard Response Library, Contact History etc. Just add UCS application on Connection tab of GAD application in CME.

    R.
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