" /> Standard Response Library In GAD - Genesys CTI User Forum

Author Topic: Standard Response Library In GAD  (Read 3745 times)

Doubt

  • Guest
Standard Response Library In GAD
« on: May 05, 2009, 10:47:50 AM »
Advertisement
Hi,
    How to link the standard response library to GAD?

Marked as best answer by on May 22, 2025, 01:27:13 AM

Doubt

  • Guest
Re: Standard Response Library In GAD
« Reply #1 on: May 06, 2009, 12:16:10 PM »
  • Undo Best Answer
  • Someone pls help me.....

    Offline René

    • Administrator
    • Hero Member
    • *****
    • Posts: 1832
    • Karma: 62
    Re: Standard Response Library In GAD
    « Reply #2 on: May 07, 2009, 03:59:51 PM »
    Hi,

    It's necessary to connect GAD with Universal Contact Server (UCS) to get access to Standard Response Library, Contact History etc. Just add UCS application on Connection tab of GAD application in CME.

    R.