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guest

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CED[]
« on: May 15, 2009, 12:04:17 PM »
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CED[]  URS  function fetches the last set of digit string provided by customer in IVR before adjunt routing happeed or it is a string which concatenates all the digits entered by customer while traversing the IVR call tree ?

Offline Timur Karimov

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Re: CED[]
« Reply #1 on: May 15, 2009, 12:07:23 PM »
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  • In 7.6, the way URS updates a call’s attribute CED (Collected Digits) is  changed.
    URS now updates CED as follows:
    • Upon receiving any event from the following list (if event has not empty  AttributeCollectedDigits):  EventQueued, EventRouteRequest, EventRinging, EventEstablished,  EventPartyChanged
    • Upon receiving EventDigitsCollected
    • Upon receiving  EventTreatmentEnd for currently played treatment.

    WBR Timur

    Offline Fra

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    Re: CED[]
    « Reply #2 on: May 19, 2009, 09:05:08 AM »
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  • [quote author=guest link=topic=4207.msg18694#msg18694 date=1242389057]
    CED[]   URS  function fetches the last set of digit string provided by customer in IVR before adjunt routing happeed or it is a string which concatenates all the digits entered by customer while traversing the IVR call tree ?
    [/quote]
    Just the last set.

    Fra