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Author Topic: GCTI: The problem of voice sample  (Read 2837 times)

Offline wilsonliu123

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GCTI: The problem of voice sample
« on: June 02, 2009, 03:50:51 AM »
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I run the voice sample application (in GCTI ) ,
click logs an agent in-> set some parameters(user name  /user password / URL/ Agent Login/
Agent password/Queue/Place) -> click "OK" 
then ,show me the warm information: 'error .common. AilFactoryNotInitialized '
Why ???
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Offline cavagnaro

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Re: GCTI: The problem of voice sample
« Reply #1 on: June 02, 2009, 08:13:33 PM »
Check the GAD logs...
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Offline kowari

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Re: GCTI: The problem of voice sample
« Reply #2 on: June 04, 2009, 12:58:45 AM »
Then look in the documentation because there is a good troubleshooting section in the GAD doco.
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