" /> Statistic problem - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Statistic problem  (Read 2545 times)

Offline zhucl1006

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Statistic problem
« on: June 05, 2009, 06:40:14 AM »
Advertisement
How to get the waitting count in Queue of AgentGroup with gis.
and how to  get the ACD Talk Time of Agent with gis?
for exsample:
TotalLogInTime
Category :CurrentTime
Subject:DNAction
ObjectType:Agent
mainActions:LoggedIn
relativeActions:LoggedOut

Thanks,
Logged
Pages: [1]   Go Up
« previous next »