how to get agent status using tlib TqueryAddress

[Zaman]

I need to know the agent status using tlib. For this i tried the the following queries

TQueryAddress(this->serverHandle,
NULL,
"4201", // Extension ID
AddressTypePosition,
AddressInfoAddressStatus,
NULL);

TQueryAddress(this->serverHandle,
NULL,
"4201", // Extension
AddressTypeDN,
AddressInfoDNStatus,
NULL);
       
             TQueryAddress(this->serverHandle,
NULL,
"4201",
AddressTypeDN,
AddressInfoAddressStatus,
NULL);

with genesys starter application showing the status of the agent  "Ready"

In returning event it shows the status of the agent = AgentWorkModeUnknown

Can any body help me to figure out how i can get the agent status using tlib?

[René]

Zaman,

What PBX/switch do you have? Could you post here snippet of T-Server log showing your request and response (event)?

R.

[bcyk]

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