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Offline CTIgem

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GVP 6.5 not answering anymore and not writing any logs
« on: June 17, 2009, 05:45:51 PM »
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Doesn't write watchdog.log, popgateway.log...etc.
Anyone have an idea?
Is it something to do with virus scan.

Thanks in advance.
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Offline Lorenzo

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Re: GVP 6.5 not answering anymore and not writing any logs
« Reply #1 on: June 17, 2009, 07:43:03 PM »
What has changed since the last time it was working ?
Were there any third party additional software installed ?
Is the watchdog started ? Are the process distributed or are they installed on one box only ?
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Offline cavagnaro

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Re: GVP 6.5 not answering anymore and not writing any logs
« Reply #2 on: June 17, 2009, 09:01:02 PM »
Yes, is watchdog started? permissions maybe?
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Offline Lorenzo

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Re: GVP 6.5 not answering anymore and not writing any logs
« Reply #3 on: June 17, 2009, 09:11:21 PM »
Moreover, have there been any restrictions on the rights regarding the user which is used to start the GVP processes ?
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Offline CTIgem

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Re: GVP 6.5 not answering anymore and not writing any logs
« Reply #4 on: June 18, 2009, 06:20:28 PM »
Figure it out. Permission....

Thanks.
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