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Offline cavagnaro

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Capture ANI/DNIS using GVP Voice Studio
« on: June 25, 2009, 05:41:31 PM »
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Hi guys,
How can I capture the ANI/DNIS using Studio 7.5?
Thanks

Offline René

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #1 on: June 25, 2009, 06:02:34 PM »
Hi Cav,

If my memory serves well ;) GVP fills the variables ANI and DNIS automatically at the start. You can get the value using "lookUp" function. If it won't work try to use shadow variable "$ani$".

R.

PS. What about OBN? Any progress?

Offline cavagnaro

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #2 on: June 25, 2009, 06:50:11 PM »
Thanks!
About OBN nop. It still doesn't make a single call and keeps crashing :( Now Alcatel says that OBN doesn't work with OXE...I don't trust that one, only that they don't know even of what I'm talking about

Offline GenesysNewbie

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #3 on: June 25, 2009, 10:03:57 PM »
a "mechanical way" is too modify the url provisioned on EMPS interfase....so u can capture the value.




Offline cavagnaro

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #4 on: June 25, 2009, 11:43:54 PM »
How is that? The URL that you provision by default already contains the ANI...what do you mean?

Offline Infinity

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #5 on: June 26, 2009, 11:44:18 AM »
I think he means the DNIS. I had to add it in the IVR URL, for eg: DNIS=$did$ so I can do a lookUp() for "DNIS".

Hope this helps.

Offline GenesysNewbie

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #6 on: August 06, 2009, 04:54:17 PM »
yes...

very sorry for th delay....


hope that recommendation helps u

Offline cavagnaro

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Re: Capture ANI/DNIS using GVP Voice Studio
« Reply #7 on: March 18, 2010, 06:25:42 PM »
Solution for my memory:

call setpageItem("vANI",lookup("ANI"))