Author Topic: Genesys Test Engineer Scotland 3 month rolling contract  (Read 4740 times)

Offline Genesys CTI Forum Administration Team

  • Administrator
  • Newbie
  • *****
  • Posts: 46
  • Karma: 4
Genesys Test Engineer Scotland 3 month rolling contract
« on: July 10, 2009, 06:53:02 PM »
Overview:
Genesys Test Engineer Scotland 3 month rolling contract.
Test engineer working for a Global household name, working on their new system releases and core contact centre projects.

Responsibilities include:
         Testing Genesys 7.6
         Test of SBR, SIP, GVP
         Working with the test team and engineers in actioning config changes
         Liaison with internal teams and management in assessing core system performance
Essential Skills required:
         Contact centre experience, testing of Genesys solutions
         Appreciation of the Genesys product set (experience of all products not necessary) Inbound, Outbound, E-mail, Reporting, GVP, WFM, SIP server
         Excellent manual test appreciation any relevant qualifications are desirable
         Excellent analysis and fault finding skills
         Excellent client facing/liaison experience
         Excellent written skills to compile reports and documents
 
For more information, or to apply, please contact Jenny Woodcock on +44 (0) 20 3326 4106 or jenny.woodcock@parallelconsulting.com