Nortel Link issues

[Tony]

Has anybody come accross issues with Tserver and Meridian Link on an Option 11?, receiving Time out errors. I am positive it is a setting in the switch but do not know which one.

[Jeff]

Tony,

there are quite a few timeout errors, so could you please tell me what timeout error are you talking about and when does it happen?
Does it happen when you place a call on a cdn? Or is it something that happens each time you place a request? What does TServer log say?

[Tony]

Jeff hope this helps


16:10:58.3350 [0] 6.1.001.23 send_to 0x00050002: message EventError
(No result command timed out)
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 335000
AttributeTimeinSecs 1013469058
AttributeThisDN '5101'
AttributeReferenceID 15
AttributeErrorCode 225
02/11/02 16:10:58.335 Trace prodcti01 TServer_Meridian GCTI04542 Message EventError sent to 444 ( regular DesktopToolkitX )
sent to 444 (DesktopToolkitX)
02/11/02 16:12:42.204 Trace prodcti01 TServer_Meridian GCTI04524 Client DesktopToolkitX disconnected

[Tony]

Jeff just found out the release on the link side is Rls 5b our telco is going to upgrade to Link 5C. Not sure if this will make a difference.

[Donna Edwards]

What version of SMLS are you currently running? We are running Option 81C with SMLS 4.0 and Genesys 6.1. We are having problems with calls default routing. What kind of symptoms are you having?