Author Topic: Immediate Genesys Engineer Opening in Ireland  (Read 4682 times)

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Immediate Genesys Engineer Opening in Ireland
« on: July 29, 2009, 03:45:56 PM »
Overview:

Genesys TDA Solution Architect GVP and Outbound solution design Urgent contract

Candidates must be able to work in the specified location. Start date   early/mid August 2009 

Working on client site, based in Ireland, on behalf of a specialist Genesys, BI, and WFM house.


Responsibilities include:

         Technical design of the GVP and outbound/dialler aspects of this solution

         Liaison with 3rd party providers and other teams in scoping the solution architecture including developers, other architects, engineers and management

         Taking ownership of documentation, ensuring designs meet client requirements, overseeing design through to implementation stage

         On site work in Ireland plus some weekend work

 

Essential Skills required:

         Genesys Voice Portal (v 7.6 or 8.0) and Outbound solution design experience - Inbound, Outbound, E-mail, Reporting, GVP, WFM

         Appreciation across other Genesys products, including Inbound, Reporting, e-mail

         Leadership skills must be able to take the lead in design of core elements of this project and communicate this to teams effectively (written and oral)

         Excellent client facing skills 3rd parties and end user

         Well organised and be able to design, plan, and execute to strict deadlines

 

For more information, or to apply, please contact Jenny Woodcock on +44 (0) 20 3326 4106 or jenny.woodcock@parallelconsulting.com