" /> SIP DN Configuration - Genesys CTI User Forum

Author Topic: SIP DN Configuration  (Read 3892 times)

Offline xember

  • Newbie
  • *
  • Posts: 19
  • Karma: 0
SIP DN Configuration
« on: September 01, 2009, 09:03:18 AM »
Advertisement
Dear All,

I have a problem: when calling an other extension from the desktop the phone of the calling party starts to ring? I know it should be an option on the annex tap of the extension DN but for some reason I can not find out how.. any help is welcome on this..

I am using Counterpath Eyebeam 1.5.18.1 GDesktop (7.6.001.11)

Kind Regards,

Peter

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: SIP DN Configuration
« Reply #1 on: September 01, 2009, 01:51:40 PM »
Hi Peter,

Try to change the parameter "make-call-rfc3725-flow" to "1" (on DN's Annex tab) and test it. It should remove ringing on caller's side. But be careful as Flow I of RFC 3725 has some serious limitation thus you shall read RFC 3725 before moving that change to production.

If it won't help then you should check Eyebeam configuration. Some SIP soft phones generate ringing by themselves when dialling a number.

R.

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: SIP DN Configuration
« Reply #2 on: September 01, 2009, 02:58:08 PM »
Also please don't post same question all over the forum.