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Offline t_swati

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Basics of ISCC
« on: September 21, 2009, 02:33:31 PM »
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Hi,

Im pretty new to Genesys..

Im trying to understand ISCC(I cud see it in Log file)..What is it exactly ?..It gets twice initialized..but why?

I cud see it in T-Server Options for Log..

Can any1 please tell me..else guide me which StudentGuide can help me..

Thnku.. :)
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Offline cmcshane

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Re: Basics of ISCC
« Reply #1 on: September 21, 2009, 03:54:42 PM »
ISCC ( Inter Server Call Control ) is used by t-servers in a multi-site environment to support call matching and data transfer. You'll find all the details you need in the 'Multi-Site Support' section of your t-server guide.
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swati

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Re: Basics of ISCC
« Reply #2 on: September 22, 2009, 10:18:16 AM »
:D thnku...Ill go thru tat...
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Offline Steve

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Re: Basics of ISCC
« Reply #3 on: September 22, 2009, 12:43:28 PM »
Here is a drawing showing how it works.

I'm not sure where this came from, so if it's yours, thanks.
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Offline René

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Re: Basics of ISCC
« Reply #4 on: September 22, 2009, 04:08:51 PM »
Hi,

I would recommend you to download technical tutorial #39 "Understanding Inter Server Call Control (ISCC)" from Genesys Technical Support web site. It describes what ISCC is and how it works including snippets from T-Server log etc.

R.
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