Documenting a complex routing strategy

[Scottyjohn]

Hi all,
I need to document a very complex routing strategy and Im looking to see if there is an easy way to reference the nodes in the strategy. In Cisco ICM, you can turn on Node IDs which give each node a unique ID allowing you to document more easily.

Is there any way to achieve this with Genesys IRD? 

[Adam G.]

I do it the old fashioned way - a stack of paper from the printer hopper and a sharp pencil. It takes an age but it works. Usually people are so stunned by the pencil drawn flow charts that it suffices but as the diagrams are in A4 chunks it's easy to put them into Visio.

[Timur Karimov]

[quote author=Scottyjohn link=topic=4712.msg21017#msg21017 date=1253628626]
Hi all,
I need to document a very complex routing strategy and Im looking to see if there is an easy way to reference the nodes in the strategy. In Cisco ICM, you can turn on Node IDs which give each node a unique ID allowing you to document more easily.
Is there any way to achieve this with Genesys IRD? 
[/quote]

In IRD u also have a way to do it  - jast export stategy as a text and u have uniquie id and over properties in readable view. but , i keep up Pavel, re-drow it in Visio with comment on it  - it's more clarify for me.

[Steve]

I've just tried to export a strategy as text. The output is perhaps the most useless thing I've ever seen.

I hope there's some paper in that printer!

[Genesyde]

[quote author=Timur Karimov link=topic=4712.msg21043#msg21043 date=1253725223]
[quote author=Scottyjohn link=topic=4712.msg21017#msg21017 date=1253628626]
Hi all,
I need to document a very complex routing strategy and Im looking to see if there is an easy way to reference the nodes in the strategy. In Cisco ICM, you can turn on Node IDs which give each node a unique ID allowing you to document more easily.
Is there any way to achieve this with Genesys IRD? 
[/quote]

In IRD u also have a way to do it  - jast export stategy as a text and u have uniquie id and over properties in readable view. but , i keep up Pavel, re-drow it in Visio with comment on it  - it's more clarify for me.

[/quote]

I can export as zcf but its far from txt, how exactly are you doing the txt export?

[Adam G.]

[quote author=Steve link=topic=4712.msg21071#msg21071 date=1253810144]
I've just tried to export a strategy as text. The output is perhaps the most useless thing I've ever seen.

I hope there's some paper in that printer!
[/quote]

Steve,

You must have too much time on your hands! lol

Pavel

[kubikle]

IRD objects has IDs (they are pretty big numbers however), there is no convenient way to make IRD display them.
Most easiest one probably is using "properties as text" object's contnet menu option (if your IRD version support it).
You will se something like
.body.377564218.obj.type="MiscAssign"
.body.377564218.obj.properties.name="MyCounter"
.body.377564218.obj.properties.expression="2"
.body.377564218.obj.properties.1.goto=127122978

where 377564218 is this object ID.

Finding object knowing its ID (if startegy is big) can be achieved for example by making search in strategy the string like "Monitor[377564218"

[tony]

Has anyone looked into CME Config Tables?

I've taken a look at the CME>Resources>Scripts Folder, which lists all Strategies and Sub-Routines.  Within the Properties of these, it lists all manner of different things, depending on what the Strategy uses.  If the Strategy contains Targets for Interaction Delivery, one of the Properties in CME is [b]IRDEx_Targets [/b] - this appears to contain the plain text "extension/DN" of a destination.

I expect, with some development, you could use Config SDK to extract these details - as long as you can identify the Strategy Names....  There are other, perhaps more simpler ways to extract this detail from the Config Database, but I couldn't possibly condone the use of direct access(!)

I hope this helps - that is, if I understood the requirement correctly...?

Tony

[Steve]

[quote]I can export as zcf but its far from txt, how exactly are you doing the txt export?[/quote]

Exactly the same, but on the dialog box, where you select where to save it, there is a drop down box "Files of Type".

Text (*.kvl) is one option. I don't know what a kvl file is, but I just renamed mine to txt and it opened fine in notepad. Text-pad and wordpad were not too good as they but the whole file on one line.