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Author Topic: Hide agents for Virtual Group  (Read 3485 times)

Miguel

  • Guest
Hide agents for Virtual Group
« on: September 23, 2009, 10:01:16 AM »
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I need hide the agents  logged out vG in the object panel

I use this threshold

[i]if Threshold.StatValue = StatAction.SDNALoggedOut then
Threshold.Result = true
else
Threshold.Result = false
end if[/i]

and this action
[i]CCPulseNotifier.Hide[/i]

Whith this when I create a new agent in CME I need aplicate the action to the new agen.

I'd like make a thresold for aplicate a VG and a new agent automatic hide when I create a new agent.

Thank´s
Regards





Offline Scottyjohn

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Re: Hide agents for Virtual Group
« Reply #1 on: September 23, 2009, 10:59:46 AM »
  • Best Answer
  • I dont think its possible to apply the threshold at the agent group level in the left hand CCpulse object pane.  Only on the right hand view pane, so there would be no way to avoid having to apply the threshold to the newly added objects.

    Miguel

    • Guest
    Re: Hide agents for Virtual Group
    « Reply #2 on: September 23, 2009, 01:51:59 PM »
  • Best Answer
  • Thanks

    apply the threshold at agent in the left  hand CCPulse object panel is posible becase whith theese script I can. but only in agent I don't know make the same for Virtual group.

    żIs posible?

    Regards

    Offline Scottyjohn

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    • Posts: 66
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    Re: Hide agents for Virtual Group
    « Reply #3 on: September 23, 2009, 02:40:32 PM »
  • Best Answer
  • You are correct, you can apply the threshold on agents individually, but not by specifying it at the top line agent group