" /> Route calls from IVR MPS 500 through Genesys - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Route calls from IVR MPS 500 through Genesys  (Read 2099 times)

Offline stanl13

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Route calls from IVR MPS 500 through Genesys
« on: October 29, 2009, 10:33:21 AM »
Advertisement
Iam using peripro 3.00 and im trying to route calls through the IVR using Genesys toolkit.
As i read through the manual i should use RouteStart function in order to open a new session to URS. Then i use GetReply or GetRequest which according to the manual, URS sends the phone number that can answer the call.
But no phone number returned...

If anyone know something it is welcomed...

THX
Logged
Pages: [1]   Go Up
« previous next »