Config Import Wizard times out

[Scottyjohn]

Hi all,
I have been trying to export a config using the CIW but keep getting the following error?  Is there a timeout somewhere that needs adjusting.  Looked in confserv options but it just has soap port to be configured nothing else

Error is:
SOAP Server Error: Wrong responce document or timeout elapsed

Any help appreciated

[steveb]

Hi,

Any luck with this? I'm having the same problems.

Cheers

Steve

[catanirex]

Sound like confserv.cfg does not has the SOAP port defined?
Add and restart :-)

[rpenney]

or your config is really big.

I had this with a config from a hosted provider servicing about 3000 agents with approx 550 applications. It imported correctly (mostly) but the response was an error in the GUI.

Have a look at the config server logs, turn up the debugging if you have to. You should see the objects being inserted in the DB.

[Krister]

Same problem... 
Time for a request to investigate the issue to Genesys perhaps?