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Dariusz Rownicki

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Disabled Template Wizard in CCPulse
« on: January 01, 1970, 12:00:00 AM »
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Hi all,

We are currently implementing routing using G6.1/Definity G3 and there is strange thing: Template Wizard in CCPulse is disabled...
Maybe someone have an idea why, and could provide any solution/explanation/workaround?
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Marked as best answer by on Today at 04:40:41 PM

Sai

  • Guest
Disabled Template Wizard in CCPulse
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • In the CME for the Person, you need the add the Administrator rank for the CCPulse. Looks like you have set in the user rank.

    Hope this helps.

    Sai
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    Mark Newcomb

    • Guest
    Disabled Template Wizard in CCPulse
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
    A couple of things to check.......
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    Mark Newcomb

    • Guest
    Disabled Template Wizard in CCPulse
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
    ooops!

    anyway a couple of things to check....
    1. Did you install/copy the templates when installing ccp?
    2. Have you assigned the admin rank to the user trying to run ccp?

    hope this helps
    Mark
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    Dariusz Rownicki

    • Guest
    Disabled Template Wizard in CCPulse
    « Reply #4 on: January 01, 1970, 12:00:00 AM »
    Thank you all for your help adding an admin rank solved this problem!
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