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Author Topic: Transfer on RequestReleaseCall instead of dropping the call  (Read 2901 times)

Offline kip1

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Transfer on RequestReleaseCall instead of dropping the call
« on: January 21, 2010, 08:46:03 AM »
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Hi all, Is it possible on [b]RequestReleaseCall[/b] to transfer the call to queue instead of dropping it.

The force will be with you......always
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Offline Fra

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Re: Transfer on RequestReleaseCall instead of dropping the call
« Reply #1 on: January 22, 2010, 12:41:40 AM »
If your request is to RELEASE the call, how could the Tserver and the switch interpret it as a transfer??

Fra
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Offline rpenney

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Re: Transfer on RequestReleaseCall instead of dropping the call
« Reply #2 on: January 22, 2010, 08:35:58 AM »
Its called "Take-Back and Transfer" and I haven't seen it work on any switch other than an Intelligent Network SCP with a Network TServer
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Offline rpenney

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Re: Transfer on RequestReleaseCall instead of dropping the call
« Reply #3 on: January 22, 2010, 08:38:10 AM »
I forgot to mention that while it is (usually) not possible to transfer instead of release, you can emulate it in your softphone.

Of course if you gave a bit more info of why you want to do this... :)
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