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Offline kevinwang

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Question about CIV certification.
« on: February 03, 2010, 04:36:57 PM »
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I have some questions about CIV certificate.

1.some features, Such as LDS, TLS,(Transport security layer),  proxy configuration server, cbr(cost based routing), sip server, multi site, etc, I don't have opportunities to use them in the real scenario, my question is if the certification exam just tests our basic knowledge about them or could be some detailed questions?

2.is there many questions about various applications' parameters? like tserver, urs, statserver, sipserver, datasource, etl runtime etc? or just some basic parameters?
because there are tens of parameters for some of these applications, it's very tough to remember or even understand every single one.

3.does system prompt alert you automatically when you miss one of  correct choices for multiple choice questions ?

4.does the exam strictly follow the FRO/FRI/RRI  topics ? does any topic have more questions in the exam? like call flow, tlibaray, tevent related questions? or 120 questions roughly evenly covers all topics?


Thanks in advance.

« Last Edit: February 03, 2010, 04:42:25 PM by kevinwang »

Offline borkokrz

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Re: Question about CIV certification.
« Reply #1 on: February 03, 2010, 07:48:23 PM »
1. there are some detailed questions, but most of them are covered by FRO/FRI//RRO/RRI. For LDS I've had one question, for multi-site maybe 2 (ISCC mostly covered in FRI/RRI), for SIP none.

2. just most important ones like verification_time/transitions_time from URS.

3. there aren't any prompts during exam - after finish you will have overeal result in % and you will never know which questions you have answered wrong

4. from my point of view, after few years of experience with Genesys, there was a lot of questions about things, that I do every day by instinct, don't ever remember the name of the functions. And the questions were "what is the name of ..." ;-) But in general mentioned training path is enough to pass. And some practical experience helps a lot.

P.S. If i remember correctly there was 150 questions.

Offline kevinwang

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Re: Question about CIV certification.
« Reply #2 on: February 03, 2010, 09:30:21 PM »
Thanks you very much, your answer is very helpful for me.

it's true there is 150 questions for CIV.

About system prompt for multiple choice question, because there are some sample questions in Genesys Certification Study Guide document,  which directly tell you how many correct choices you should select.
That's why I ask such a question that sounds a little stupid.

Offline longcao

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Re: Question about CIV certification.
« Reply #3 on: February 05, 2010, 12:53:36 AM »
CIV has 120 questions,not 150.