" /> Avaya Call Clasifier - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Avaya Call Clasifier  (Read 2432 times)

Offline GenesysNewbie

  • Full Member
  • ***
  • Posts: 225
  • Karma: -1
Avaya Call Clasifier
« on: April 02, 2010, 12:46:58 AM »
Advertisement
Hi guyz , can  u point what is this component? ( avaya componente i guess... )
Logged

Offline krish_kk123

  • Newbie
  • *
  • Posts: 23
  • Karma: 0
Re: Avaya Call Clasifier
« Reply #1 on: April 12, 2010, 07:10:12 AM »
Yes, this is a phisical card which is in inserted in the avaya cabinets. it is used to identify, detect and differenciate the call signals. Ex...identify if the call has reached voicemail at the destination, or has it been answered by the user, or if the lines are busy etc...

this is what I know...users please correct me if am wrong.
Logged

Offline krish_kk123

  • Newbie
  • *
  • Posts: 23
  • Karma: 0
Re: Avaya Call Clasifier
« Reply #2 on: April 12, 2010, 07:13:40 AM »
refer this document for more info

http://support.avaya.com/css/P8/documents/100068725
Logged

Offline aakarach

  • Newbie
  • *
  • Posts: 27
  • Karma: 0
Re: Avaya Call Clasifier
« Reply #3 on: April 21, 2010, 03:21:44 PM »
Becareful with it I have experience with it, it needs to be setup correctly, engage avaya for this.
Logged
Pages: [1]   Go Up
« previous next »