Author Topic: Best Reporting tool for Genesys  (Read 398 times)

Offline PFCCWA

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Best Reporting tool for Genesys
« on: May 26, 2010, 04:14:31 AM »
Hello,

Just an add on to a previous post, what is everyones opinion of the best reporting tool for Genesys?

We have used Hyperion (8.5) and Crystal Reports v10 (or business objects).

I have found Crystal to be better however this could be more due to limited knowledge of Hyperion.

Thanks,
WA

Offline cavagnaro

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Re: Best Reporting tool for Genesys
« Reply #1 on: May 26, 2010, 01:22:57 PM »
Hyperion is very complicated and not very user friendly, its lack of SQL flexibility is one of its biggest problems.

Offline Timur Karimov

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Re: Best Reporting tool for Genesys
« Reply #2 on: May 26, 2010, 02:17:13 PM »
Hi All

I think it easy question - coz reporting DB is open  -the best reporting tool is that one what you know better!

WBR Thaler


Offline ecki

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Re: Best Reporting tool for Genesys
« Reply #3 on: May 31, 2010, 09:49:19 AM »
Hi,

Any product which does not have Brio or Hyperion as part of the name is an excellent product!  ;D

E.

Offline Tony Tillyer

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Re: Best Reporting tool for Genesys
« Reply #4 on: June 01, 2010, 07:50:06 PM »
hehehe.... I think that anything is possible when using standard BI Enterprise reporting tools and it is down to your own knowledge and use of PL SQL, etc. that will get you the results you want.

I've been playing with Hyperion (Brio) for quite a few years and whilst it does sometimes frustrate me in not being able to do some very simple things (trying to produce Totals and Averages and Mean Averages across data sources, etc.) it is "ok" if you want basic reporting.  The GUI is intuitive but the "GIS" sections lack a lot of functionality.

With Business Objects you can at least add Universes (BOU's) so, if you wanted to pull in external data or data from various sources, it makes it easier for you - and the outputs are a little easier to handle, too.

TT

Offline luoxiaosang

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Re: Best Reporting tool for Genesys
« Reply #5 on: August 03, 2010, 02:34:10 PM »
  When I archlord money, was about 13, my parents decided to buy an old house in the country. They found an old school house for sale and the main quarters were the headmaster’s house. The headmaster’s house being the larger of the two was the one we lived in. The school house was used as guest accommodation when family and friends came to visit. I loved living there because whenever I had friends stay over, we could use the school house unsupervised and because the place had a kitchen and a bathroom we never had to go to the main archlord money house.
    This one dog clothes,night in particular I had two people staying in the house with me my best friend Sandy and my cousin Shane. We collected all the things we would need for the night and set up our sleeping bags in the middle of the room. We talked until the early hours of the morning, and as we were all getting sleepy we thought it was a good time to say goodnight. We were doing our rip-off of the Waltons "good night Jim Bob, etc." when I saw something out the corner of my eye. It was one green orb about the size of a small dinner plate and it went from one side of the room straight over to the fire place and just stopped. My friends had also noticed and we were all whispering, "What is dog clothes that?"
    Feeling unusually maple story mesos,brave, I decided to prove that it was the moon because that’s all it could have been; we were out in the middle of nowhere and there were no lights of any kind. I got up and went to look out the window. But there was no light source; the moon was behind the clouds and outside was pitch maple story mesos black.
    Just as I was flyff penya, about to say this, all the windows in the room started to shake and the orb was changing in colour from green to orange to red and getting brighter all the time. I backed away from the windows and sat back down between my two friends, trying to hide the fact that I was flyff penya petrified.
    When all last chaos gold,the shaking stopped and the place calmed down, my cousin dared me to go and see if I could touch the orb. A dare is a dare so I accepted. I got up and somehow made my feet walk over to the orb. I reached up and it disappeared. yelling at us for making so much noise and waking him up. He said it sounded like we were banging on the walls and he also said he could see lights on in the school house. But he said it was when we started screaming that he really got fed up and decided to tell us to shut up and go to last chaos gold bed.
    We tried cheap wow gold,to convince him that we hadn’t done anything, that we hadn’t even made a noise, but he didn’t belive us. We didn’t see any point in arguing, so we called it a night we decided to take our chances in the school house because dad was to mad to reason with.After he left, I felt the immediate need to go to the bathroom. I put the light on and made my friends stand lookout on the other side of the door. Just as I sat down, the darn thing flushed and I nearly hit the roof. I don’t know how it happened, but I didn’t hang around to find out. I went outside instead. We stayed awake until it was morning and I haven’t slept in there cheap wow gold since.

Offline Steve

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Re: Best Reporting tool for Genesys
« Reply #6 on: August 09, 2010, 05:57:13 AM »
Sounds like a typical experience of Hyperion  :D

Offline cavagnaro

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Re: Best Reporting tool for Genesys
« Reply #7 on: August 09, 2010, 06:00:13 AM »
lol!

Offline ecki

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Re: Best Reporting tool for Genesys
« Reply #8 on: August 10, 2010, 11:25:59 AM »
Yes, I think this is the real proof that it is not really mentally healthy to do development in Hyperion for longer time. :)