" /> Where have events gone in WFM 7.6? - Genesys CTI User Forum
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Author Topic: Where have events gone in WFM 7.6?  (Read 1450 times)

Offline Steve

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Where have events gone in WFM 7.6?
« on: June 10, 2010, 02:31:35 PM »
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According to the documentation to configure events, "Click Events on the Modules pane."

Except it is not there! It was there in previous versions but not now. Does anyone know where it has been moved to?

I've checked my security permissions to make sure it just wasn't hidden
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Offline Steve

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Re: Where have events gone in WFM 7.6?
« Reply #1 on: June 11, 2010, 08:58:13 AM »
OK, I know it's bad form to reply to your own posts. A bit like talking to yourself on the train.

But I've found the answer, and felt it would be rude not to share it!

Events in WFM 7.6.1 are now configured as Overlays in WFM Web Forecasts. This has not filtered through to the help files or the admin guide, that would make it all too easy.
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