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Offline vma

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inline images in GAD
« on: June 23, 2010, 08:45:30 AM »
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First of all sorry if this has been responsed before but I canīt search :)
So is it possible to see inline images in GAD? I got a response from Genesys that is not possible but isnīt there a workaround for this?

Thank you,
Mihai
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Offline Steve

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Re: inline images in GAD
« Reply #1 on: June 23, 2010, 04:10:22 PM »
What do you mean by inline images? Do you want to see the caller? Do you want something (a gif or jpeg) to tell you what call type or channel the interaction is on?

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Offline vma

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Re: inline images in GAD
« Reply #2 on: June 24, 2010, 02:04:12 PM »
I mean about images in emails, not attached but copy/pasted in emails. For example when customers pastes in the email some print screens I can see them only as attachments not as images in emails.
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