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Offline julkrom

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WFM Agents Trouble
« on: July 16, 2010, 06:57:11 PM »
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Hi all

We have a trouble with WFM agents, there is like ten agents that appear at the Configuration Manager, this agents have skills n agentID configured, but at the WFM this agents are not present; at the Configuration Utility we was apply an agents sync, but we are still with the problem, someone know why is this happening? ...thanks a lot.

WFM version 7.6

Regards!!!