Statistic per agent on which queue he sends an email

[vma]

Hello again,
So I'm having a Route Interaction Object where I send the emails to a target (agent). In the "queue for existing interactions" I have 3 queues so when the agent hits the Done button he has to choose one of them. Is it possible to have a statistic per agent on how many emails he sent to each of these queues?

Mihai

[ecki]

Hi,

I think the Infomart and complex custom query is solution for you.

e.