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Author Topic: Composer block for OCS?  (Read 2738 times)

Offline Kirill

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Composer block for OCS?
« on: September 03, 2010, 12:44:51 PM »
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Hi Guys,

I'm using GVP composer and currently designing an application. What I want to do is: I want to get data from the Outbound Contact Server. In calling list specified a certain field for each record, which  block in the Composer should I use to get it? In Genesys Studio was a block OCS date, is there counterpart in the Composer?

Offline Kirill

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Re: Composer block for OCS?
« Reply #1 on: September 04, 2010, 09:46:54 AM »
I am sorry, not OCS date but OCS data.

Offline René

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Re: Composer block for OCS?
« Reply #2 on: September 06, 2010, 07:47:16 AM »
Hi Kirill,

There is no special block for handling OCS data in Composer. However, you can retrieve any UserData attached to the interactin using Interaction Data block.

R.

Offline Kirill

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Re: Composer block for OCS?
« Reply #3 on: September 07, 2010, 12:44:13 PM »
Thanks, I have to deal with it.