" /> Treatments based on a field other than call result - Genesys CTI User Forum

Author Topic: Treatments based on a field other than call result  (Read 1977 times)

Offline cghera

  • Newbie
  • *
  • Posts: 14
  • Karma: 0
Treatments based on a field other than call result
« on: September 07, 2010, 08:27:17 AM »
Advertisement
Hello everybody,
I would like to know if there is a way to create treatments on a calling list for OCS based on a custom field other than call result.
We have Genesys version 7.6
Thank you