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Offline aakarach

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Genesys LDAP authentication issue using AD
« on: July 18, 2011, 11:46:17 PM »
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CLient using multiple OU's ie have to set the authentication section on the person object.  but am getting the following error ( what  is extremly frustrating is that is was working and then just stopped.).
18:32:56.452 put_filter: "(sAMAccountName=pJmah)"
18:32:56.452 put_filter: simple
18:32:56.452 put_simple_filter: "sAMAccountName=pJmah"
18:32:56.452 ldap_send_initial_request
18:32:56.452 ldap_send_server_request
18:32:56.452 AUT_DBG: LDAP request sent for request[0], retcode : 0
18:32:56.452 AUT_DBG: Request [0] is in progress, stage 0 passed
18:32:56.510 AUT_DBG: Request [0] is in progress, stage 1
18:32:56.510 AUT_DBG: Checking LDAP connection estabilished for request [0].
18:32:56.510 ldap_result msgid 2
18:32:56.510 ldap_chkResponseList for msgid=2, all=0
18:32:56.510 ldap_chkResponseList for msgid=2, all=0
18:32:56.510 ldap_int_select
18:32:56.510 read1msg: msgid 2, all 0
18:32:56.510 ldap_read: message type search-result msgid 2, original id 2
18:32:56.510 ldap_chase_referrals
18:32:56.510 read1msg:  V2 referral chased, mark request completed, id = 2
18:32:56.510 new result:  res_errno: 1, res_error: <000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1>, res_matched: <>
18:32:56.510 read1msg:  0 new referrals
18:32:56.510 read1msg:  mark request completed, id = 2
18:32:56.510 request 2 done
18:32:56.510 res_errno: 1, res_error: <000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1>, res_matched: <>
18:32:56.510 ldap_free_request (origid 2, msgid 2)
18:32:56.510 ldap_free_connection
18:32:56.510 ldap_free_connection: refcnt 1
18:32:56.510 AUT_DBG: Waiting for result for request [0].
18:32:56.510 AUT_DBG: Resolving userDN for request [0].
18:32:56.510 ldap_parse_result
18:32:56.510 AUT_DBG: UserDN is not received for request [0].
18:32:56.510 AUT_DBG: UserDN is not resolved for request [0]. Request rejected.
18:32:56.539 Std 22122 Client 180 failed to get authorization. Name [default], type [Unknown], user [pJmah], address [10.7.9.131:56652]. Reason : 000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1
APPTYPE:Unknown
APPNAME:default
USER:pJmah
ERR:000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1
18:32:56.539 Std 23500 Configuration Server Error : Error  [CFGExternalAuthenticationError], object [], property [Unknown] Description 000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1
ERR:Error  [CFGExternalAuthenticationError], object [], property [Unknown] Description 000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1
18:32:56.539 Trc 04542 Message MSGCFG_ERROR sent to 180 ( '')

What is exptremly












Offline Allan

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Re: Genesys LDAP authentication issue using AD
« Reply #1 on: August 11, 2011, 10:45:50 AM »
Hi,

Look here

http://solutionsearch.genesyslab.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=18944&sliceId=1&docTypeID=DT_SOLUTION_1_1&dialogID=16864646&stateId=0%200%2016866162

regards

Allan