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Author Topic: GAD Login, without switch [error "No media Selected"]. Is it possible?  (Read 3891 times)

Offline Vikas

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Hi All,

We have installed the framework [Config, Mgt, Media layers[telephony server] ] which runs fine. We also have GAD installed on top of that and are able to navigate to login page. We do not have a switch or switch simulator.

We have created Switch, Agent, skill, DN, place etc.  When we try to login with details we get the error, "No media Selected" [refer screenshot]

Would like to know, if its possible to login in GAD without switch and if yes then please help me with th error.

Cheers,
-Vikas

Offline René

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Re: GAD Login, without switch [error "No media Selected"]. Is it possible?
« Reply #1 on: August 16, 2011, 09:09:50 AM »
Hi Vikas,

You need at least switch simulator to be deployed and running.

R.

Offline cavagnaro

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Re: GAD Login, without switch [error "No media Selected"]. Is it possible?
« Reply #2 on: August 16, 2011, 05:34:44 PM »
As René said, GAD needs some TServer connection to. The emulator will do

Offline rezky

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Re: GAD Login, without switch [error "No media Selected"]. Is it possible?
« Reply #3 on: August 16, 2011, 06:29:51 PM »
otherwise you can use genesys sip server.

regards,
rezky

Offline Vikas

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Re: GAD Login, without switch [error "No media Selected"]. Is it possible?
« Reply #4 on: August 17, 2011, 07:14:12 AM »
Thanks Guys...let me try those options

Cheers,
-Vikas

Offline Hunter

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Re: GAD Login, without switch [error "No media Selected"]. Is it possible?
« Reply #5 on: August 19, 2011, 04:30:51 AM »
Why you want to Login to GAD, what are you looking for here.

Are your from India?

Hunt