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Offline Vikas

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GAD Admin. Login aborted
« on: September 02, 2011, 02:23:40 PM »
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All,

I am not able to login to the GAD admin page. using the default user credentials for this and have necessory licenses implemented. GAD applicaiton works fine.
Any pointers please?

Cheers,
-Vikas

Offline cavagnaro

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Re: GAD Admin. Login aborted
« Reply #1 on: September 02, 2011, 03:06:30 PM »
Read the documentation and search about allowing a user to access that level, you need to configure some stuff on CME

Offline Vikas

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Re: GAD Admin. Login aborted
« Reply #2 on: September 05, 2011, 07:30:28 AM »
Thanks Cav,

Thats all I usually look for..the direction.. You are great help as always.

Cheers,
-Vikas

Offline Vikas

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Re: GAD Admin. Login aborted
« Reply #3 on: September 05, 2011, 07:31:44 AM »
[RESOLVED]

Refer to the persons Annex settings. Need to set Administrator = "1" under security section.

Cheers,
-vikas