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Author Topic: Dialing Phone# Extentions  (Read 3640 times)

Patrick

  • Guest
Dialing Phone# Extentions
« on: January 01, 1970, 12:00:00 AM »
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Is there a way that you can dial a phone number extension after a connection has been established? I've been looking through the documentation and so far I have not seen anything that has this functionality. Hopefully I am just overlooking something.

Thanks for the help in advance.
Patrick

Victor

  • Guest
Dialing Phone
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • What switch? :) If we are talking about Meridian, then you can do that if you direct an incomming call to a position. Lucent has a similar functionality as well.

    Sorry for a brief answer, but it is hard to asnwer this one without knowing more about the switch we are talking about.

    Cheers,
    Vic

    Patrick

    • Guest
    Dialing Phone
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • I'm new to all this so I still in the learning mode so please be patient with me. But anyways it appears that we are using the Lucent G3 switch.

    Patrick