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Author Topic: How to determine the virtual agent group of agent in strategy  (Read 1910 times)

Offline valeriu.craciun

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How to determine the virtual agent group of agent in strategy
« on: October 21, 2011, 08:05:24 AM »
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Hi guys,

I am not sure how to determine the list of VirtulaAgentGroups and AgentGroups that the agent is part of. This is because I want to fall off the agent target ( agent@statserver.A) to it's first or second or other vag@statserver.AG ? Is it possible to do this? I am not asking of it's agent groups, because I saw that I can query that through the database.

Regards,
Valeriu
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