" /> CC Pulse 5.2 threshold alarms - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: CC Pulse 5.2 threshold alarms  (Read 6775 times)

This topic contains a post which is marked as Best Answer. Press here if you would like to see it.

Eugene Khoo

  • Guest
CC Pulse 5.2 threshold alarms
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Has anyone experimented with CCP's threshold alarms? It seems to be missing a dll library when you try the PC speaker or Play WAV alerts.
Logged

Jeff

  • Guest
CC Pulse 5.2 threshold alarms
« Reply #1 on: January 01, 1970, 12:00:00 AM »
What does the error say?
Logged

Bartacus

  • Guest
CC Pulse 5.2 threshold alarms
« Reply #2 on: January 01, 1970, 12:00:00 AM »
These actions will not function without GsSampleTEObjects.dll.

Genesys doesn't ship the DLL, but provides the source as a VB project. (Look in your CCP directory:

./Call Center Pulse/ObjectSamples/Vb

1,733 GsActionFSObject.cls
2,676 GsActionSoundObject.cls
942 GsSampleTEObjects.vbp

Build and register the DLL on your Windows machine, and the actions should work.
Logged

Scott

  • Guest
CC Pulse 5.2 threshold alarms
« Reply #3 on: January 01, 1970, 12:00:00 AM »
You can add all sorts of things to the .dll and you can pass stats to it. (ver6.1.00002)
Logged

Federico

  • Guest
CC Pulse 5.2 threshold alarms
« Reply #4 on: January 01, 1970, 12:00:00 AM »
How you can pass stats to it? Do you have any script? how you can get the stats from the ccpulse statserver?
Thanks in advance

Federico V.
Logged
Marked as best answer by on April 24, 2025, 02:03:59 PM

Vic

  • Guest
CC Pulse 5.2 threshold alarms
« Reply #5 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • Can you please share it with me as well?
    Thanks,
    Vic
    Logged

    Scott Blakeman

    • Guest
    CC Pulse 5.2 threshold alarms
    « Reply #6 on: January 01, 1970, 12:00:00 AM »
    Essentailly you pass threshold.StatValue to a variable that is passed to the .dll

    ie;

    MyInternalObject = CreateObject (MyDll.MyClass)

    MyInternalObject.MyMethod Threshold.StatValue

    -------Inside .dll---------
    Class MyClass
    Function MyMethod (byval StatValue as integer)

    MsgBox StatValue

    End Function

    I hope this helps contact me if you have any questions...


    Logged
    Pages: [1]   Go Up
    « previous next »