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Author Topic: Nortel Tserver error: EventError sent to [536] (00000047 GVAS_App 170.22.80.244  (Read 3589 times)

Offline kapusta1152

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Nortel Tserver error: EventError sent to [536] (00000047 GVAS_App 170.22.80.244
« on: July 01, 2012, 08:48:41 PM »
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Hi All,

Please comment regarding this error.

Thanks,

04:50:20.846 Trc 04542 EventError sent to [536] (00000047 GVAS_App 170.22.80.244:1195


################

Origination TN:405
@04:50:20.8460 [mlink] (processAgentLoginResponse)
@04:50:20.8460 [gctmi] request RequestAgentLogin ctiRefId 24651 deactivated in reqMgr
@04:50:20.8460 [gctmi] TMsg [EventError(18048)] distributing to model
@04:50:20.8460 [gctmi] AgentLogin [18048,id,sUNK] distributing EventError
@04:50:20.8460 [gctmi] AgentLogin [18048,id,sUNK] processError
@04:50:20.8460 [gctmi] request RequestAgentLogin ctiRefId 24651 removed from reqMgr
@04:50:20.8460 [0] 8.0.101.01 send_to_client: message EventError
(Set is in wrong state for invocation)
AttributeEventSequenceNumber 0000000000055048
AttributeTimeinuSecs 846000
AttributeTimeinSecs 1341132620 (04:50:20)
AttributeErrorCode 185
AttributeThisDN '18048'
AttributeReferenceID 2660
04:50:20.846 Int 04545 Interaction message "EventError" sent to 536 ("GVAS_App")
04:50:20.846 Trc 04542 EventError sent to [536] (00000047 GVAS_App 170.22.80.244:1195)
-AP[22396]->-444 @04:50:21.5020
-AP[22396]->-452 @04:50:21.5020
-AP[22396]->-460 @04:50:21.5020
-AP[22396]->-468 @04:50:21.5020
-AP[22396]->-464 @04:50:21.5020
-Ap[22396]-<-452 @04:50:21.5020
-Ap[22396]-<-444 @04:50:21.5020
-Ap[22396]-<-468 @04:50:21.5020
-Ap[22396]-<-460 @04:50:21.5020
-Ap[22396]-<-464 @04:50:21.5020
-AP[22396]-<-548 @04:50:22.1270
-Ap[22396]->-548 @04:50:22.1270
04:50:22.690 Trc 04541 RequestQueryServer received from [568] (00000029 InfoLink 172.29.0.71:1064)
message RequestQueryServer
AttributeReferenceID 21953
@04:50:22.6900 [0] 8.0.101.01 send_to_client: message EventServerInfo
AttributeEventSequenceNumber 0000000000055049
AttributeTimeinuSecs 690000
AttributeTimeinSecs 1341132622 (04:50:22)
AttributeReferenceID 21953
AttributeExtensions [751] 00 05 00 00..
'T-Server' 'Tserver for Nortel Communication Server 1000 with SCCS/MLS, Version: 8.0.101.01 Compiled: May 10 2010 18:30:41
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2010
'
'Features' '
Build with TServerCommonPart 8.0.101.01
High Availability feature: ON
ISCC feature support:      ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VTAESXX000F'
                              'object' '029LK70N8SBO9F2B04000VTAESXX000G'
                              'iscc.transaction' '029LK70N8SBO9F2B04000VTAESXX000J'
                              'iscc.direction' '029LK70N8SBO9F2B04000VTAESXX000L'
                              'iscc.is-link-creation' '029LK70N8SBO9F2B04000VTAESXX000M'
                              'iscc.call-operation' '029LK70N8SBO9F2B04000VTAESXX000R'
                              'iscc.resource' '029LK70N8SBO9F2B04000VTAESXX000U'
'sdn-licenses-in-use' 189
'sdn-licenses-available' 386
AttributeServerXCapabilities '(2=(56=395802),8=(16=1),10=(16=1),11=(16=40),14=(73=1),34=(67=3),36=(60=3),75=(16=129),76=(16=73),108=(74=2),113=(83=28),160=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff 7f bf f5..
AttributeHomeLocation 'FEPPortals'
AttributeApplicationName 'TServer_Portals'
AttributeServerRole 0
AttributeServerVersion '8.0.101.01'
04:50:22.690 Trc 04542 EventServerInfo sent to [568] (00000029 InfoLink 172.29.0.71:1064)
-AP[22396]-<-544 @04:50:22.9710
-Ap[22396]->-544 @04:50:22.9710
04:50:24.815 Trc 04541 RequestQueryServer received from [576] (00000048 InfoLink 170.22.137.10:1076)
message RequestQueryServer
AttributeReferenceID 6870
@04:50:24.8150 [0] 8.0.101.01 send_to_client: message EventServerInfo
AttributeEventSequenceNumber 000000000005504a
AttributeTimeinuSecs 815000
AttributeTimeinSecs 1341132624 (04:50:24)
AttributeReferenceID 6870
AttributeExtensions [751] 00 05 00 00..
'T-Server' 'Tserver for Nortel Communication Server 1000 with SCCS/MLS, Version: 8.0.101.01 Compiled: May 10 2010 18:30:41
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2010
'
'Features' '
Build with TServerCommonPart 8.0.101.01
High Availability feature: ON
ISCC feature support:      ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VTAESXX000F'
                              'object' '029LK70N8SBO9F2B04000VTAESXX000G'
                              'iscc.transaction' '029LK70N8SBO9F2B04000VTAESXX000J'
                              'iscc.direction' '029LK70N8SBO9F2B04000VTAESXX000L'
                              'iscc.is-link-creation' '029LK70N8SBO9F2B04000VTAESXX000M'
                              'iscc.call-operation' '029LK70N8SBO9F2B04000VTAESXX000R'
                              'iscc.resource' '029LK70N8SBO9F2B04000VTAESXX000U'
'sdn-licenses-in-use' 189
'sdn-licenses-available' 386
AttributeServerXCapabilities '(2=(56=395802),8=(16=1),10=(16=1),11=(16=40),14=(73=1),34=(67=3),36=(60=3),75=(16=129),76=(16=73),108=(74=2),113=(83=28),160=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff 7f bf f5..
AttributeHomeLocation 'FEPPortals'
AttributeApplicationName 'TServer_Portals'
AttributeServerRole 0
AttributeServerVersion '8.0.101.01'
04:50:24.815 Trc 04542 EventServerInfo sent to [576] (00000048 InfoLink 170.22.137.10:1076)
04:50:27.690 Trc 04541 RequestQueryServer received from [568] (00000029 InfoLink 172.29.0.71:1064)
message RequestQueryServer
AttributeReferenceID 21954
@04:50:27.6900 [0] 8.0.101.01 send_to_client: message EventServerInfo
AttributeEventSequenceNumber 000000000005504b
AttributeTimeinuSecs 690000
AttributeTimeinSecs 1341132627 (04:50:27)
AttributeReferenceID 21954
AttributeExtensions [751] 00 05 00 00..
'T-Server' 'Tserver for Nortel Communication Server 1000 with SCCS/MLS, Version: 8.0.101.01 Compiled: May 10 2010 18:30:41
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2010
'
'Features' '
Build with TServerCommonPart 8.0.101.01
High Availability feature: ON
ISCC feature support:      ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VTAESXX000F'
                              'object' '029LK70N8SBO9F2B04000VTAESXX000G'
                              'iscc.transaction' '029LK70N8SBO9F2B04000VTAESXX000J'
                              'iscc.direction' '029LK70N8SBO9F2B04000VTAESXX000L'
                              'iscc.is-link-creation' '029LK70N8SBO9F2B04000VTAESXX000M'
                              'iscc.call-operation' '029LK70N8SBO9F2B04000VTAESXX000R'
                              'iscc.resource' '029LK70N8SBO9F2B04000VTAESXX000U'
'sdn-licenses-in-use' 189
'sdn-licenses-available' 386
AttributeServerXCapabilities '(2=(56=395802),8=(16=1),10=(16=1),11=(16=40),14=(73=1),34=(67=3),36=(60=3),75=(16=129),76=(16=73),108=(74=2),113=(83=28),160=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff 7f bf f5..
AttributeHomeLocation 'FEPPortals'
AttributeApplicationName 'TServer_Portals'
AttributeServerRole 0
AttributeServerVersion '8.0.101.01'
04:50:27.706 Trc 04542 EventServerInfo sent to [568] (00000029 InfoLink 172.29.0.71:1064)
-AP[6747]-<-432 @04:50:29.3150
-Ap[6747]->-432 @04:50:29.3150
04:50:29.815 Trc 04541 RequestQueryServer received from [576] (00000048 InfoLink 170.22.137.10:1076)
message RequestQueryServer
AttributeReferenceID 6871
@04:50:29.8150 [0] 8.0.101.01 send_to_client: message EventServerInfo
AttributeEventSequenceNumber 000000000005504c
AttributeTimeinuSecs 815000
AttributeTimeinSecs 1341132629 (04:50:29)
AttributeReferenceID 6871
AttributeExtensions [751] 00 05 00 00..
'T-Server' 'Tserver for Nortel Communication Server 1000 with SCCS/MLS, Version: 8.0.101.01 Compiled: May 10 2010 18:30:41
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2010
'
'Features' '
Build with TServerCommonPart 8.0.101.01
High Availability feature: ON
ISCC feature support:      ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VTAESXX000F'
                              'object' '029LK70N8SBO9F2B04000VTAESXX000G'
                              'iscc.transaction' '029LK70N8SBO9F2B04000VTAESXX000J'
                              'iscc.direction' '029LK70N8SBO9F2B04000VTAESXX000L'
                              'iscc.is-link-creation' '029LK70N8SBO9F2B04000VTAESXX000M'
                              'iscc.call-operation' '029LK70N8SBO9F2B04000VTAESXX000R'
                              'iscc.resource' '029LK70N8SBO9F2B04000VTAESXX000U'
'sdn-licenses-in-use' 189
'sdn-licenses-available' 386
AttributeServerXCapabilities '(2=(56=395802),8=(16=1),10=(16=1),11=(16=40),14=(73=1),34=(67=3),36=(60=3),75=(16=129),76=(16=73),108=(74=2),113=(83=28),160=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff 7f bf f5..
AttributeHomeLocation 'FEPPortals'
AttributeApplicationName 'TServer_Portals'
AttributeServerRole 0
AttributeServerVersion '8.0.101.01'
04:50:29.815 Trc 04542 EventServerInfo sent to [576] (00000048 InfoLink 170.22.137.10:1076)
-AP[22353]-<-440 @04:50:30.7370
-Ap[22353]->-440 @04:50:30.7370
-AP[3374]->-420 @04:50:32.4400
-AP[11199]->-544 @04:50:32.4400
-AP[11199]->-548 @04:50:32.4400
-Ap[11199]-<-548 @04:50:32.4400
-Ap[11199]-<-544 @04:50:32.4400
-Ap[3374]-<-420 @04:50:32.4400
04:50:32.706 Trc 04541 RequestQueryServer received from [568] (00000029 InfoLink 172.29.0.71:1064)
message RequestQueryServer
AttributeReferenceID 21955
@04:50:32.7060 [0] 8.0.101.01 send_to_client: message EventServerInfo
AttributeEventSequenceNumber 000000000005504d
AttributeTimeinuSecs 706000
AttributeTimeinSecs 1341132632 (04:50:32)
AttributeReferenceID 21955
AttributeExtensions [751] 00 05 00 00..
'T-Server' 'Tserver for Nortel Communication Server 1000 with SCCS/MLS, Version: 8.0.101.01 Compiled: May 10 2010 18:30:41
Genesys Telecommunications Laboratories, Inc., Copyright 1991 - 2010
'
'Features' '
Build with TServerCommonPart 8.0.101.01
High Availability feature: ON
ISCC feature support:      ON
'
'TransactionMonitoring'(list) 'class' '029LK70N8SBO9F2B04000VTAESXX000F'
                              'object' '029LK70N8SBO9F2B04000VTAESXX000G'
                              'iscc.transaction' '029LK70N8SBO9F2B04000VTAESXX000J'
                              'iscc.direction' '029LK70N8SBO9F2B04000VTAESXX000L'
                              'iscc.is-link-creation' '029LK70N8SBO9F2B04000VTAESXX000M'
                              'iscc.call-operation' '029LK70N8SBO9F2B04000VTAESXX000R'
                              'iscc.resource' '029LK70N8SBO9F2B04000VTAESXX000U'
'sdn-licenses-in-use' 189
'sdn-licenses-available' 386
AttributeServerXCapabilities '(2=(56=395802),8=(16=1),10=(16=1),11=(16=40),14=(73=1),34=(67=3),36=(60=3),75=(16=129),76=(16=73),108=(74=2),113=(83=28),160=(146=1),161=(146=1),162=(146=1))'
AttributeServerCapabilityMask [64] ff 7f bf f5..
AttributeHomeLocation 'FEPPortals'
AttributeApplicationName 'TServer_Portals'
AttributeServerRole 0
AttributeServerVersion '8.0.101.01'
04:50:32.706 Trc 04542 EventServerInfo sent to [568] (00000029 InfoLink 172.29.0.71:1064)
-AP[22352]-<-552 @04:50:33.6740
-Ap[22352]->-552 @04:50:33.6740
-AP[22398]-<-476 @04:50:34.4560
-Ap[22398]->-476 @04:50:34.4560
04:50:34.815 Trc 04541 RequestQueryServer received from [576] (00000048 InfoLink 170.22.137.10:1076)
message RequestQueryServer
AttributeReferenceID 6872
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Offline Steve

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  • Posts: 298
  • Karma: 11
Re: Nortel Tserver error: EventError sent to [536] (00000047 GVAS_App 170.22.80.244
« Reply #1 on: July 06, 2012, 04:36:59 PM »
[quote]@04:50:20.8460 [gctmi] AgentLogin [18048,id,sUNK] distributing EventError
@04:50:20.8460 [gctmi] AgentLogin [18048,id,sUNK] processError
@04:50:20.8460 [gctmi] request RequestAgentLogin ctiRefId 24651 removed from reqMgr
@04:50:20.8460

    8.0.101.01 send_to_client: message EventError


  (Set is in wrong state for invocation)[/quote]

This looks to me like the "Make Set Busy" key on the Nortel phone is in the wrong state. We use i2002 phones and the MSB icon has to be flashing to allow a login via CTI, if the icon is on solidly then this error is the result.
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