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Offline genecool

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[Reporting] Formula DCID with CallConsultation
« on: July 03, 2012, 03:41:00 PM »
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Hi everyone,

Someone could me confirme that statistics with Formula DCID do not take account a second time a call which pass again by strategy (VQ) for call consultation ?

Thanks.
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Offline cavagnaro

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Re: [Reporting] Formula DCID with CallConsultation
« Reply #1 on: July 03, 2012, 04:18:08 PM »
If it keeps the same Connection ID (DCID = Distinguish By Connection ID) then no, it will not be taken in account.
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Offline genecool

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Re: [Reporting] Formula DCID with CallConsultation
« Reply #2 on: July 04, 2012, 07:27:04 AM »
Yes, I know but for consultation call we can find two ConnID :

[quote]AttributeConnID 006c020c669161dc
AttributeTransferConnID 006c020c669161d8[/quote]

Which ConnID is taken in account ?
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Offline René

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Re: [Reporting] Formula DCID with CallConsultation
« Reply #3 on: July 04, 2012, 11:05:28 AM »
AttributeConnID is taken into account.

R.
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