" /> Change style of case information in interaction window - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Change style of case information in interaction window  (Read 2422 times)

Offline alaint

  • Jr. Member
  • **
  • Posts: 50
  • Karma: 0
Change style of case information in interaction window
« on: November 06, 2012, 02:40:30 PM »
Advertisement
Hi,

I have to change de text color of some case information in Interaction Window.  But, I dont want to replace the complete view by a custom view.  I want to know if someone know how to do that?

Tkx.

Alain
Logged

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Change style of case information in interaction window
« Reply #1 on: November 06, 2012, 03:00:31 PM »
If you want to change only color of case data,you can use option on IWS object in CME. For other cases you have to make this via own code(PSDK).
Logged

Offline alaint

  • Jr. Member
  • **
  • Posts: 50
  • Karma: 0
Re: Change style of case information in interaction window
« Reply #2 on: November 06, 2012, 04:32:55 PM »
My need Is : by exemple, I have 4 case data show in the case information section of Interaction Window.  I want to change the font color of only one of these and only if the value of this case data equal a predefined value.
Logged
Pages: [1]   Go Up
« previous next »