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Author Topic: GVP 7.6 Cache  (Read 5987 times)

Adam G

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Re: GVP 7.6 Cache
« Reply #15 on: December 02, 2015, 04:40:43 PM »
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It's cool - 3 independent sources show that you can refresh a single (.wav) file in the Squid Cache, using a DOS command... I'm going with that! :)

EDIT:

In the majority of cases, I've found that an update to the xml refresh and a restart of the MCP is required... :/
« Last Edit: December 04, 2015, 07:38:27 AM by adamgill »

Offline Fra

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Re: GVP 7.6 Cache
« Reply #16 on: December 03, 2015, 07:46:16 AM »
Personally, I heard a number of times that MCPs were still caching old WAV files after having been replaced.
Certainly, there's a number of things to be looked at (Squid / Web Server etc), however, I don't think that the cache flushing mechanism in GVP 7.6 to 8.1 was great.
See also this https://genesyspartner.force.com/customercare/pkb_Home?id=kA4U00000008cZ8KAI&l=en_US&fs=Search&pn=1

Fra

Adam G

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Re: GVP 7.6 Cache
« Reply #17 on: December 03, 2015, 09:21:44 AM »
Thanks - it's amazing how much work one voice file update can generate, isn't it?!?

Offline Kubig

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Re: GVP 7.6 Cache
« Reply #18 on: December 03, 2015, 09:29:40 AM »
I have heard this too, but in each case it was caused by incorrect configuration and not by software itself.