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Author Topic: CCPulse Template totals  (Read 2681 times)

Offline gzooby

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CCPulse Template totals
« on: May 09, 2013, 01:38:24 PM »
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I have 6 virtual queue objects, and when i want to create a historical view based in the queue view template, the statistics are obtained individually for each virtual queue. Is there a way to obtain total statistics for all 6 virtual queues, like if it was only one virtual queue that groups the other 6.
It is possible??
Thanks!
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Offline cavagnaro

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Re: CCPulse Template totals
« Reply #1 on: May 09, 2013, 04:10:29 PM »
Group DN? Create it on CME
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Offline gzooby

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Re: CCPulse Template totals
« Reply #2 on: July 10, 2013, 06:12:26 PM »
Thank you a lot, thatīs what I was looking for  ;D
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