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Author Topic: Required connections among server components in GVP 8.1.4  (Read 4228 times)

Offline mumtazalam2k

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Required connections among server components in GVP 8.1.4
« on: May 20, 2013, 03:49:24 PM »
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Hello All,

I want to ask if there is any such document which clearly explains what connections are required from each of the Framework components (Default, Config DB Server, Config Server, Message Server, Solution Control Server, Log DB Server) and GVP components (RM, SIP, MCP, CCP, RS, SSG) to other such components.
Any appendix / addendum document will clearly help.

The Deployment document may have mentioned in individual installations, but I am looking for a clear reference which lists out all the required connections for them to work properly.

Appreciate your valuable inputs.

Thanks
M

Offline cavagnaro

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Re: Required connections among server components in GVP 8.1.4
« Reply #1 on: May 20, 2013, 05:56:52 PM »
So you don't want to read the whole stuff and expect a summary...well sir it doesn't work like that.
If you are not even trained on Genesys then please read the whole documentation before you start messing up with it

Offline mumtazalam2k

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Re: Required connections among server components in GVP 8.1.4
« Reply #2 on: May 20, 2013, 06:06:56 PM »
Well I am reading the docs, surely else I wont be able to make it up n running.
However at times, it starts to go abnormal with things like status of servers wont be properly displayed in GA, hence I was asking if anyone knew about it.
The docs only mention sometimes during each of the components and not in a summary form as they describe the installation job in a task summary.

Offline Kubig

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Re: Required connections among server components in GVP 8.1.4
« Reply #3 on: May 21, 2013, 07:24:17 AM »
Read and respect the doc, in this case all will work fine, trust me :-) If you have any specific issue or question, post it.

Offline mumtazalam2k

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Re: Required connections among server components in GVP 8.1.4
« Reply #4 on: May 22, 2013, 06:09:43 AM »
Kubig,

This is what I found in GVP Deployment Doc.

Creating a Connection to a Server
Use the procedure in this section to create connections to:
• The Message Server—In the Media Control Platform, Call Control
Platform, Resource Manager, Supplementary Services Gateway, CTI
Connector, PSTN Connector, MRCP Proxy, and Policy Server
Applications to ensure that component log information reaches the Log
database and can be viewed in the Solution Control Interface (SCI).
• The Reporting Server—In the Media Control Platform, Call Control
Platform, Resource Manager, PSTN Connector, CTI Connector,
Supplementary Services Gateway, and MRCP Proxy Applications to
ensure that these components detect the Reporting Server to which they are
sending reporting data. Genesys Administrator also requires a connection
to Reporting Server to monitor GVP components.
• SIP Server—In the Resource Manager, Supplementary Services Gateway,
and PSTN Connector Applications to manage the initiation of outbound
calls.
• MRCP Proxy—In the Media Control Platform Application if you are
planning to use the proxy to manage MRCPv1 RTSP traffic within the
GVP deployment.
• MRCP Server—In the MRCP Proxy Application if you are planning to
use the proxy to manage MRCPv1 RTSP traffic within the GVP
deployment (in the Media Control Platform Application if you are not
deploying the MRCP Proxy).
• The SNMP Master Agent—In the Media Control Platform, Call Control
Platform, Resource Manager, Supplementary Services Gateway, CTI
Connector, PSTN Connector, MRCP Proxy, and Reporting Server
Applications if you want to capture alarm and trap information.

For Framework, refer Framework connections diagram in pg36 of framework dep guide.

Anyways thanks, I am posting it for future ref to others.

Offline Kubig

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Re: Required connections among server components in GVP 8.1.4
« Reply #5 on: May 22, 2013, 10:38:24 AM »
I do not know why do you say it to me...i know it :-)

Offline mumtazalam2k

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Re: Required connections among server components in GVP 8.1.4
« Reply #6 on: May 22, 2013, 04:39:41 PM »
Bcz you said read the doc. :)
I did and I could find only this much and not more.
As I said, I was just posting it for others if they come to chance upon this post in future.