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Offline Ali

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GAD -- Screen Pop-Up
« on: May 22, 2013, 11:07:53 AM »
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Dear All,

I am a newbie to GAD. Could you please guide me basically how to implement screen pop-up on EventRinging with GAD?

[b]Second question[/b]:

We operate Genesys Framework 7.6 and we are planning to upgrade our systems to 8.1. So, will it be necessary to change our GAD interfaces?

Cheers,

Ali

Offline Steve

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Re: GAD -- Screen Pop-Up
« Reply #1 on: May 22, 2013, 12:17:27 PM »
The best way is to read the documentation.

The easy way is to ask here, and I've fallen for it  :-[

Set "show-on-ringing" to true in the voice section.

Offline Ali

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Re: GAD -- Screen Pop-Up
« Reply #2 on: May 22, 2013, 01:03:29 PM »
Thank you, Steve.

Offline Kubig

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Re: GAD -- Screen Pop-Up
« Reply #3 on: May 22, 2013, 01:41:13 PM »
GAD is supported for release 8.1 too

Offline Ali

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Re: GAD -- Screen Pop-Up
« Reply #4 on: May 23, 2013, 04:37:05 AM »
Kubig,

We are operating Version 7.6. Is it also necessary to upgrade our GAD, or does the present one work properly with 8.1?

Offline Grand_Master

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Re: GAD -- Screen Pop-Up
« Reply #5 on: May 23, 2013, 05:06:28 AM »
There is no GAD 8.x.  It works fine within the 8.x framework.

Offline Ali

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Re: GAD -- Screen Pop-Up
« Reply #6 on: May 23, 2013, 05:08:41 AM »
Thank you, Grand.