" /> Genesys GVP 8 Behind Firewall - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Genesys GVP 8 Behind Firewall  (Read 3732 times)

Offline mumtazalam2k

  • Jr. Member
  • **
  • Posts: 55
  • Karma: 0
Genesys GVP 8 Behind Firewall
« on: May 25, 2013, 07:00:10 PM »
Advertisement
I am deploying a GVP 8.1 soln on servers behind a firewall.
The softphone for testing is deployed on another IP subnet.
I am looking to know what ports are reqd to be open b/w the GVP Servers & SIP softphone PC other than 5060 for SIP Server.
I am changing the rtp port range on MCP to 20000-30000.

Logged

Offline genesysguru

  • Sr. Member
  • ****
  • Posts: 293
  • Karma: 12
    • Genesys Guru Blog
Re: Genesys GVP 8 Behind Firewall
« Reply #1 on: May 26, 2013, 12:40:13 PM »
Other than the UDP RTP ports for MCP you also need to open up the UDP RTP port range for the softphone. Also ensure that the softphone is configured to use 5060 for its local SIP Port. That should be all.
Logged

Offline mumtazalam2k

  • Jr. Member
  • **
  • Posts: 55
  • Karma: 0
Re: Genesys GVP 8 Behind Firewall
« Reply #2 on: May 29, 2013, 06:29:39 AM »
Thx it works now after opening the UDP ports.
Logged
Pages: [1]   Go Up
« previous next »