Setting up configuration server in HA mode

[mumtazalam2k]

Hello All,

I am trying to setup a GVP 8.1 setup on 2 independent hosts.

I have setup the Primary Framework + Management Layer components on Host1 and they are running fine.

I have setup the Backup Framework + Management Layer components on Host2 and they are all running except for the configuration server (confser_b) on Host 2.

It always gives the error message as shown below.

=======================================
Build information :
  Description : (Content Freeze)
  Timestamp  : Jun 29 2011 04:08:09
  Components  :
    Configuration library  v.8.1.000.07
    Common library          v.8.1.000.11 C2
    Service library        v.8.1.000.04 MT
    Message library        v.8.1.000.02
    Log library            v.8.1.000.06 MT
    LCA library            v.8.1.000.04
    Thread library          v.8.1.000.05
    DBServer library        v.8.1.000.05
    Genesys License library v.n/a
    License library        v.n/a
    Stat Script library    v.8.1.000.03

Application name: confserv
Application type: ConfigurationServer (21)
Command line:    C:\Genesys\Configuration_Layer\Configuration_Server2\confserv.exe -service ConfigServerST -c confserv.cfg -s confserv_b
Host name:        VPMUM1GVP02
DST:              TZ = 0, timeb = 0
Time zone:        -19800, India Standard Time, India Standard Time
UTC time:        2010-05-28T13:48:50.734
Local time:      2010-05-28T19:18:50.734
Start time (UTC): 2010-05-28T13:48:50
Running time:    0:00:00:00
Host info:        Windows 5.2.3790, 2, Service Pack 2, 2.0, 0112, 3
File:            (1) C:\Genesys_Logs\Configuration_Layer\Configuration_Server2\Configuration_Server2.log.20100528_191850_735.log

19:18:50.734 Trc 04112 The Log Output of type 'C:\Genesys_Logs\Configuration_Layer\Configuration_Server2\Configuration_Server2.log' has been created and opened
19:18:50.734 Std 22110 Encoding [utf-8] is set successfully.
19:18:50.734 Std 05060 Application started
19:18:50.734 Std 22100 Genesys Configuration Server. Version 8.1.000.14
19:18:50.734 Std 22101 Copyright (c) 1997-2011 Genesys Telecommunications Laboratories, Inc.
19:18:50.734 Std 22102 Server application name is set to [confserv_b]
19:18:50.734 Std 22915 Server mode is set to [PRIMARY]
19:18:50.734 Std 22900 Objectset [main-cfgset] is being loaded ...
19:18:51.093 Std 22901 Objectset [main-cfgset] : XML schema is loaded
19:18:51.203  dbserver_manager with alias main-dbserver has being registered for the socket 260, reference counter 3
19:18:51.203 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:18:51.203 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:18:51.203 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:18:51.484 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:18:51.484  dbserver_manager with alias main-dbserver is about to unregister form socket 260, reference counter 3 (reason - exception)
19:19:01.484  dbserver_manager with alias main-dbserver has being registered for the socket 260, reference counter 3
19:19:01.484 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:01.484 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:01.484 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:01.765 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:01.765  dbserver_manager with alias main-dbserver is about to unregister form socket 260, reference counter 3 (reason - exception)
19:19:11.781  dbserver_manager with alias main-dbserver has being registered for the socket 264, reference counter 3
19:19:11.781 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:11.781 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:11.781 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:12.062 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:12.062  dbserver_manager with alias main-dbserver is about to unregister form socket 264, reference counter 3 (reason - exception)
19:19:22.078  dbserver_manager with alias main-dbserver has being registered for the socket 264, reference counter 3
19:19:22.078 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:22.078 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:22.078 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:22.359 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:22.359  dbserver_manager with alias main-dbserver is about to unregister form socket 264, reference counter 3 (reason - exception)
19:19:32.375  dbserver_manager with alias main-dbserver has being registered for the socket 288, reference counter 3
19:19:32.375 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:32.375 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:32.375 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:32.656 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:32.656  dbserver_manager with alias main-dbserver is about to unregister form socket 288, reference counter 3 (reason - exception)
19:19:42.671  dbserver_manager with alias main-dbserver has being registered for the socket 260, reference counter 3
19:19:42.671 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:42.671 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:42.671 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:42.953 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:42.953  dbserver_manager with alias main-dbserver is about to unregister form socket 260, reference counter 3 (reason - exception)
19:19:52.968  dbserver_manager with alias main-dbserver has being registered for the socket 284, reference counter 3
19:19:52.968 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:19:52.968 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:19:52.968 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:19:53.250 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:19:53.250  dbserver_manager with alias main-dbserver is about to unregister form socket 284, reference counter 3 (reason - exception)
19:20:03.265  dbserver_manager with alias main-dbserver has being registered for the socket 288, reference counter 3
19:20:03.265 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:20:03.265 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:20:03.265 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:20:03.546 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:20:03.546  dbserver_manager with alias main-dbserver is about to unregister form socket 288, reference counter 3 (reason - exception)
19:20:13.546  dbserver_manager with alias main-dbserver has being registered for the socket 264, reference counter 3
19:20:13.546 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:20:13.546 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:20:13.546 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:20:13.812 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:20:13.812  dbserver_manager with alias main-dbserver is about to unregister form socket 264, reference counter 3 (reason - exception)
19:20:20.203 Total number of clients: 0
19:20:20.203 Number of GUI clients: 0
Shutdown timer has being set to finalize network activity, delay - 5 sec
19:20:23.828  dbserver_manager with alias main-dbserver has being registered for the socket 284, reference counter 3
19:20:23.828 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:20:23.828 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:20:23.828 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:20:24.109 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost
19:20:24.109  dbserver_manager with alias main-dbserver is about to unregister form socket 284, reference counter 3 (reason - exception)
Main loop has ended
19:20:25.312 Std 05063 Normal termination
19:20:25.328 Total number of clients: 0
19:20:25.328 Number of GUI clients: 0
19:20:25.328 Total number of clients: 0
19:20:25.328 Number of GUI clients: 0
ConnCleanup: 8.1.000.11 C2
Timers created 120
Timers deleted 12
Invalid timers 1
Conn created  10
Conn accepted  0
Conn connected 10
Conn exceptions 10
Conn closed    10
Conn deleted  10
Conn balance  0
Errors        0
19:20:25.343 Trc 04109 Logging service stopped

=======================================

Any clues you all can suggest as I have exhausted all my options, seems I am missing some thing here.

Thanks

[Kubig]

It seems like bad configuration of DBserver for confserv, which is configured in .conf file under installation folder of dedicated confserv. Try to check these files or post it here.

BTW: As I see, you are newbie in Genesys. I do not understand how want you to install GVP :-)

[mumtazalam2k]

Yes you were right, there was a small misconfiguration in the confserv.cfg file for the DB connection parameters.
The Oracle SID was wrongly given as the IP (10.8.51.212) instead of the Service Name (gvpdb).

Once I changed the DB Server with the Oracle SID, it worked and the back up configuration server is running.

The logs now successfully show as listed below.

19:20:23.828 Trc 04500 Connecting to DBServer '' at host '10.8.51.212', port 4040
19:20:23.828 Std 04503 Connected to DBServer '' at host '10.8.51.212', port 4040
19:20:23.828 Trc 24400 Trying to open database [10.8.51.212] ,SQL server [10.8.51.212]
19:20:24.109 Std 04504 Connection to DBServer '' at host '10.8.51.212', port 4040 lost

Yes I am a newbie and everyone is when he starts, so am I.
But I have already crossed several hurdles and have been successfully able to setup a working GVP with Framework in HA mode.
The next on my list is SIP HA using Windows NLB and RM HA using Windows NLB.
Cheers!!!.

[Kubig]

Are you using Oracle or MSSQL DBS? In the logs I see and you can see, that the loaded driver is for MSSQL. You have to set up right driver according to your database engine.
The note about newbie was nothing against you, but is very strange that anybody try to deploy GVP in HA, if he has a big problem to set and start up the configuration or mgmt layer, which is "headstone" of whole Genesys. I do not want to see how will be the GVP deployed. One thing is deploy anything from Genesys and other thing is properly deployment and tunning of that layer.That's all.

[mumtazalam2k]

I am using Oracle DB.

Not sure, but  the logs always shows that type of message only.

Anyways, if you have any comments/know-how that you can recommend on SIP HA and RM HA, it would help me.
I am using Windows OS.

[Kubig]

Are you sure with dbclient settings for configuration layer? Recommendation and suggestion to GVP deployment depends on business needs,env and a lot of other parameters. Is not possible to describe all in one topic. If you will have some problem with your deployment, you can create new topic.