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Offline andymaries

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Wrap Up codes in Pulse?
« on: November 12, 2013, 11:35:48 PM »
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Hi all,

Have searched round Mr Google a bit with little success... Is there any way to get a count of wrap codes by VAG (I guess... or whatever) in Pulse?

Cheers,
Andy
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Offline cavagnaro

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Re: Wrap Up codes in Pulse?
« Reply #1 on: November 13, 2013, 12:26:49 AM »
I also searched in Google what you meant but no luck...translate please
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Offline Kubig

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Re: Wrap Up codes in Pulse?
« Reply #2 on: November 13, 2013, 04:55:21 AM »
I think that he means how to get number of notready status (filtered) by each VAG (Virtual Agent Group). Fo these purposes you can use standard statistics for NotReady time intervals, each stats have to be filtered of course.
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Offline Tambo

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Re: Wrap Up codes in Pulse?
« Reply #3 on: November 13, 2013, 01:07:50 PM »
http://www.sggu.com/smf/index.php/topic,6600.msg28777.html#msg28777

try this thread
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