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Author Topic: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)  (Read 45392 times)

Offline Kubig

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Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
« Reply #45 on: January 09, 2014, 11:52:00 AM »
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    The connection is not necessary and I think is not a root cause of the issue
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    anoredis

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #46 on: January 13, 2014, 12:29:30 PM »
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    • I have installed fresh IVRServer and TServer_IVR ver 8.1. Do I have to install any IVR driver for that?
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    Offline Kubig

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #47 on: January 13, 2014, 12:31:26 PM »
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    • No. But I am not sure that newer version will solve your problem. I do not think the problem/cause is in version.
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    anoredis

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #48 on: January 13, 2014, 12:41:13 PM »
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    • Thanks Kubig!
    still stuck here :(
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    Offline cavagnaro

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #49 on: January 13, 2014, 01:59:03 PM »
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    • You do know there are some functions you can/can't use while using CTI, right? I think you are using one of those and therefore your app fails.
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    Offline Kubig

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #50 on: January 13, 2014, 02:00:25 PM »
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    • I would recommend test all on "hello world" vxml application that does not contain any advance function.
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    anoredis

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #51 on: January 13, 2014, 02:40:08 PM »
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    • At last! I got it!! ;D
    Among others...

    [code]13:47:33.937 Std 20104 EROR 00000000-00000000 3312 0AC0057D UDataResp.cpp:215 UDataResp returned failure with result = 'NoMatch'. sessionid=9023AC92-275B-4C6B-0892-0[/code]

    The key being requested by the application is not present on the IVR Server side.

    I have to deliver GVP proactive solution till friday, fingers crossed, I have never done such a thing before... ???
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    Offline Kubig

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    Re: Need to play 7.6 applications on GVP 8.1 (with CTI connector & ASR)
    « Reply #52 on: January 13, 2014, 02:58:49 PM »
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    • Ohh sh!t, schoolboy error - any PoC must be deployed with "extreme" easy sample, which cannot bring another problems or issue. The worst way how to try or test some solution is do that with advanced application and non-basic steps/procedure. If you will fill this prerequisite in future, you will have better and peaceful life and do not waste time on "PEBKAC" (Problem exists between keyboard and chair) problems.
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