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Offline smile

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using specific resource group for voice app
« on: January 24, 2014, 02:37:33 PM »
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Hi All

It it possible to define specific resource group (one set of mcp) for one vxml profile?

Offline Kubig

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Re: using specific resource group for voice app
« Reply #1 on: January 24, 2014, 04:51:51 PM »
I Think That on ivr profile Level It Is not possible,but You can use geo-Location parameter,for example on trunk dn level,and set same geo-Location on LRG With specific MCP.

Offline smile

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Re: using specific resource group for voice app
« Reply #2 on: January 25, 2014, 07:18:28 PM »
I thought so. it's some kind of life-hack ;) and unfortunately looks like there's no direct way to do it.
thank you,Kubig.