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Offline masa_dag

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OS error 'Access is denied'
« on: May 04, 2014, 09:49:06 AM »
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Hi guys!
I'm trying to install EZPulse (aka Pulse) in Genesys Administrator, but when I want to start the application, I get this message : " Operating system error Access is denied when trying to work with the application EZPulse", has anyone know how to resolve this? Thanks a lot.
« Last Edit: May 04, 2014, 10:52:37 AM by masa_dag »

Offline Kubig

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Re: OS error 'Access is denied'
« Reply #1 on: May 05, 2014, 06:06:34 AM »
EZPulse it cannot be started, because it is just a plug-in to the GAX. EZPulse solution has three server component which are running - DataCollector, DBServer and Statserver. I suggest to better read documentation

Offline masa_dag

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Re: OS error 'Access is denied'
« Reply #2 on: May 05, 2014, 07:40:36 AM »
Ok I see, thank you for the answer Kubig.