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Offline gzooby

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SDK not recognizing special characters
« on: May 07, 2014, 01:39:15 PM »
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I´m using Genesys SDK in order to get Configuration Objects data from a Java Application. The problem is, when I want to obtain Annex value from a Person Object, if the value of the option contains a special character, for example an accent like this "Día", instead of reading "í" it shows a strange symbol.
Any ideas why? i search for the field in cfg database and it stores the value correctly...

Regards :)
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Offline Kubig

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Re: SDK not recognizing special characters
« Reply #1 on: May 07, 2014, 02:33:03 PM »
Which encoding are you using for PSDK? Within Genesys GUIs (CME, GA) are the special characters displayed/inserted properly?
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Offline gzooby

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Re: SDK not recognizing special characters
« Reply #2 on: May 07, 2014, 04:15:21 PM »
Within Genesys GUI the words are spelled correctly. How can I determine the encoding used for the PSDK??

Regards  :)
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